We are happy to ship your purchase anywhere in the world. We are currently not taking payment over the site but if you leave us contact details we will arrange shipping within one working day. Please do not include your credit card number in the contact form. Postage and packaging cost apply.
If you change your mind about your purchase, please return the unused goods to us in perfect condition, in the original packaging with proof of purchase within 30 days and we will offer exchange or credit note.
Please note we do not issue cash/card refunds.
This does not affect your statutory rights, including your right to claim a refund, repair or replacement where the goods are faulty or mis-described.
The following products are excluded from this policy for the stated reasons:
*DVDs & Software, due to copyright reasons. Please note that products that have been registered with the manufacturer will only be exchanged at our discretion.
*For hygiene and health and safety reasons: Harmonicas, Jaw Harps, In-ear Monitors, Ear/Head Phones, Microphones, Earrings and any other item not listed that touches your mouth, ear or nose are also excluded from this policy.
*Drumsticks/Mallets, Drum Skins, Violin/Viola/Cello/Double Bass/Guitar/Bass/Mandolin/Banjo/Ukulele due to purpose of use and limited life expectancy of the product.
*Any item specifically ordered for you.
*Second hand items sold as seen are non returnable except where faulty and returned within 3 months.
This does not affect your statutory rights.